中国科学院心理研究所机构知识库

绩效反馈是组织中鼓励先进、鞭策落后、激发员工潜能的很重要的管理手段。该概要回顾了有关反馈的研究,分析了反馈研究的发展趋势,认为不同反馈来源中上级反馈的影响越来越重要; 表扬还是批评的信息对员工的影响值得进一步探讨; 反馈接受者本人的特点对反馈效果的影响研究应更加深入。

Performance feedback is an important management tool for encouraging the advanced and urging on the backward in organizations. The present review was the outline of feedback research. The trend of feedback study was analysed. We think that the feedback from the supervisor should be more and more important; the influence of negative feedback and positive feedback and the characteristics of the feedback recipients should be studied deeply.