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通信行业国企青年员工未来自我连续性在组织公平感与职业倦怠关系中的中介作用
其他题名The Mediating Role of Future Self-continuity in the Relationship between Perceived Organizational Justice and Job Burnout among Young Employees of State-owned Enterprises in Communication Industry
杨昕
导师高文斌
2022-12
摘要本文针对通信行业国企青年员工的发展问题进行研究,考察员工未来自我连续性在组织公平感和职业倦怠关系中的作用机制,以及员工所在城市类型的影响,在此基础上提出降低青年员工职业倦怠水平的职业发展对策。 本研究选取一线、新一线城市(以下简称“(新)一线城市”),以及五线城市共1262名国企通信员工为调查对象,采用人口学资料调查表、职业倦怠问卷、组织公平感量表、未来自我连续性量表进行数据收集,并对数据进行分析。本研究包括两项子研究。 研究一,对国企通信员工组织公平感和职业倦怠影响进行现状调查,主要有以下发现:(1)不同城市类型、性别、年龄、工作年限、学历、工作岗位、月收入(税前)的员工,未来自我连续性差异显著。不同性别、年龄、工作年限、学历、工作岗位的员工,组织公平感差异显著。不同城市类型、性别、年龄、工作年限、工作岗位的员工,职业倦怠差异显著。 (2)在(新)一线城市,不同年龄、工作年限和学历的员工,未来自我连续性差异显著。不同学历的员工,组织公平感差异显著。不同年龄、工作年限和学历的员工,职业倦怠差异显著。在五线城市,不同性别、年龄、工作年限、学历、工作职务、工作岗位的员工,未来自我连续性差异显著。不同性别、年龄、工作岗位的员工,组织公平感差异显著。不同性别、工作岗位的员工,职业倦怠差异显著。 (3)不同的城市类型,未来自我连续性、喜爱度、紧密度、职业倦怠、情感耗竭差异显著。(新)一线城市的国企通信员工的未来自我连续性、喜爱度、紧密度水平高于五线城市。五线城市的国企通信员工的职业倦怠、情绪耗竭水平高于(新)一线城市员工。 研究二,考察国企通信员工未来自我连续性和城市类型在组织公平感对职业倦怠影响中的作用机制,主要有以下发现: (1)职业倦怠与未来自我连续性、组织公平感均呈显著负相关,未来自我连续性与组织公平感呈显著正相关。 (2)未来自我连续性的各维度喜爱度、紧密度与组织公平感的各维度分配公平、程序公平、互动公平之间都呈显著正相关。未来自我连续性的各维度喜爱度、紧密度与职业倦怠的各维度情绪耗竭、去人性化、成就感低落之间都呈显著负相关。组织公平感的各维度分配公平、程序公平、互动公平与职业倦怠的各维度情绪耗竭、去人性化、成就感低落之间都呈显著负相关。 (3)未来自我连续性与学历、工作职务、月收入呈显著正相关,与年龄、工作年限呈显著负相关。组织公平感与工作年限呈显著负相关。 (4)未来自我连续性在组织公平感对职业倦怠的影响中起部分中介作用,间接效应值为一0.121,占总效应的23.09% 。 (5)城市类型在组织公平感对未来自我连续性的预测中具有调节作用。(新)一线城市员工组织公平感对未来自我连续性的影响较大(Bs,mpie=0.883 , P<0.01, 9s%CI -0.740~1.02s),五线城市员工组织公平感对未来自我连续性的影5较小(Bsimple=0.702,P<0.01,95%CI 0.588~0.816)。 组织公平感、未来自我连续性是通信行业国企青年员工职业倦怠的重要影响因素,且未来自我连续性在二者之间具有部分中介作用,城市类型能够调节组织公平感对未来自我连续性的预测作用,提升组织公平感有利于提高其未来自我连续性以降低其职业倦怠水平。
其他摘要This present study aims to focus on the development of young employees in state-owned enterprises in the communication industry, to explore the mechanism of future self-continuity of employees in the relationship between organizational justice and job burnout, and to explore the influence of the type of city where employees live. On this basis, career development countermeasures to reduce the job burnout level of young employees were proposed. A sample of 1262 communication employees of state-owned enterprises in first-tier cities, new first-tier cities (hereinafter referred to as "(new) first-tier cities") and fifth-tier cities was recruited in the study to complete Demographic Data Questionnaire, Burnout Inventory, Organizational Justice Scale and Future Self-continuity Scale to collect data and analyze the data. This study consists of two sub-studies. Study 1,the status quo of the influence of organizational justice perception and job burnout of communication employees in state-owned enterprises was investigated. The main findings are as follows: (1) There are significant differences in future self-continuity among employees with different city types, genders, ages, working years, educational background, job positions and monthly income (before tax). There are significant differences in organizational justice among employees of different genders, ages, working years, educational backgrounds and job positions. There are significant differences in job burnout among different city types, genders, ages, working years and job positions. (2) In the (new) first-tier cities, there are significant differences in future self-continuity among employees of different ages, working years and educational backgrounds. There are significant differences in organizational justice among employees with different educational backgrounds. There are significant differences in job burnout among employees of different ages, working years and educational backgrounds. In the fifth-tier cities, there are significant differences in future self-continuity among employees with different genders, ages, working years, educational backgrounds, job titles and job positions. There are significant differences in organizational justice among employees of different genders, ages and job positions. There are significant differences in job burnout among employees of different genders and job positions. (3) There are significant differences in future self-continuity, affection, closeness, job burnout and emotional exhaustion among different city types. The future self-continuity, likability and closeness of communication employees of state-owned enterprises in (new) first-tier cities are higher than those in fifth-tier cities. The level of job burnout and emotional exhaustion of communication employees of state-owned enterprises in fifth-tier cities is higher than that of employees in (new) first-tier cities. Study 2, the mechanism of future self-continuity and city type in the influence of organizational justice on job burnout of communication employees in state-owned enterprises was explored. The main findings are as follows: (1) There is a significant negative correlation between job burnout and perceived organizational justice, and a significant positive correlation between perceived organizational justice and perceived future self-continuity. (2) There is a significant positive correlation between liking and closeness of future self-continuity and distributive, procedural and interactive justice of organizational justice. There are significant negative correlations between liking and closeness of future self-continuity and emotional exhaustion, dehumanization and low sense of accomplishment of job burnout. The distributive justice, procedural justice and interactive justice of organizational justice are negatively significant correlated with the emotional exhaustion, dehumanization and low sense of accomplishment of job burnout. (3) Future self-continuity is significant positively correlated with educational background, job title and monthly income. It is negatively significant correlated with age and working years. Organizational justice is negatively significant correlated with working years. (4) Future self-continuity partially mediated the effect of organizational justice on job burnout, and the indirect effect value was -0.121,accounting for 23.090/0 of the total effect. (5) City type has a moderating effect on the prediction of organizational justice on future self-continuity Employees' organizational justice in (new) first-tier cities has a greater influence on future self-continuity (Bs,mpie=0.883, P<0.01,95%CI 0.740一1.025), while employees' organizational justice in fifth-tier cities has a smaller influence on future self-continuity归simple=0.702, P<0.01,95%CI 0.588一0.816). Organizational justice and future self-continuity are important influencing factors of job burnout among young employees of state-owned enterprises in communication industry, and future self-continuity plays a partial mediating role between them. City type moderates the predictive effect of organizational justice on future self-continuity. Improving organizational justice can help enhance the future self-continuity and reduce the job burnout.
关键词通信行业国企青年员工 未来自我连续性 组织公平感 职业倦怠
学位类型硕士
语种中文
学位名称理学硕士
学位专业发展与教育心理学
学位授予单位中国科学院大学
学位授予地点中国科学院心理研究所
文献类型学位论文
条目标识符http://ir.psych.ac.cn/handle/311026/45089
专题健康与遗传心理学研究室
推荐引用方式
GB/T 7714
杨昕. 通信行业国企青年员工未来自我连续性在组织公平感与职业倦怠关系中的中介作用[D]. 中国科学院心理研究所. 中国科学院大学,2022.
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