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外来务工人员的新市民群体认同感与政府合作行为意向:组织认同感的调节及生活满意度的中介
其他题名The migrant workers' New Citizen Identity and Cooperative Behaviors to the Government: The Moderating Role of Organizational Identity and the Life Satisfaction’s Mediation
张强
导师周洁
2021-12
摘要改革开放近四十年来,作为产业工人中的最主要群体——外来务工人员为我国制造业的发展和经济的增长做出了巨大的贡献。本文以外来务工人员作为研究对象,通过问卷调查研究来探索外来务工人员对自身在城市的新市民群体认同感如何影响其对务工城市当地政府的合作行为意向,以及生活满意度的中介效应,并重点考察组织层面的认同感在这个过程中的调节效应。同时还尝试通过干预研究验证新市民身份凸显策略对提升外来务工人员认同感及其对当地政府合作行为意向的有效性。研究一对东莞地区277名外来务工人员方便取样调查,主要考察了组织认同感在新市民群体认同感对政府合作行为意向影响中的调节作用。研究一发现,外来务工人员的组织认同感总体较高;但对新市民群体的认同感较低;政府合作行为意愿与新市民群体认同感呈显著正相关,组织认同感对于新市民认同感-政府合作行为意愿关系起显著的调节作用:在高组织认同感的情况下,政府合作行为意向随新市民群体认同感的升高显著增加;在低组织认同感的情况下,新市民群体认同感不会对政府合作行为意向产生明显影响。为了探究组织认同感调节作用的机制,研究二对东莞某工业园区企业170名外来务工人员进行调查,进一步考察了生活满意度在其中的中介作用。研究结果表明:政府合作行为意向与新市民群体认同感呈显著正相关,生活满意度对于新市民认同感-政府合作行为意向关系起显著的中介作用,组织认同感对生活满意度-政府合作行为意向关系起显著的调节作用:在高组织认同感情况下,政府合作行为意向随生活满意度的升高显著增加;在低组织认同感的情况下,生活满意度不会对政府合作行为意向产生明显影响。研究三在此基础上进行干预,选取222名外来务工人员为研究对象,探讨当下多地政府已在实践中运用的新市民身份凸显策略对提升外来务工人员新市民群体认同感和与务工城市当地政府的合作行为意向是否有效,同时考察了组织认同感是否仍会起到调节作用。研究结果显示,新市民身份凸显组的新市民群体认同感显著升高,而不凸显组的新市民群体认同感没有显著升高,说明公共管理实践中广泛使用的身份凸显策略对于提升外来务工人员新市民群体认同感是有效的。另外,组织认同感的调节作用仍然存在:对于高组织认同感的外来务工人员,新市民身份凸显策略对其政府合作行为意向的提升并不显著,而对于低组织认同感的外来务工人员,新市民身份凸显策略可以显著提升其政府合作行为意向。这一结果具有一定的现实价值,发现组织认同感低的人,政府给予新市民身份凸显策略是有效的,其新市民群体认同感提高了,与政府的合作行为意向也随之提升了;但组织认同感高的人,因其目光更聚焦于组织,更看重自己在组织中的身份,可能对政府凸显的新市民身份并不太在意,缺少相应的关注度和敏感性,新市民身份凸显策略对提升其合作行为意向效果并不明显。后续研究和公共管理实践中,对于组织认同感高的外来务工人员,或可尝试凸显组织成员身份来提升其合作行为。综上,本文的三个研究逐层递进,可以为政府层面制定与企业相辅相成、相互促进的外来工引导和激励政策,达到外来务工人员、企业和务工地区三赢的局面提供理论依据和实践支撑。关键词:新市民群体认同感,组织认同感,生活满意度,外来务工人员,政府合作行为意向。
其他摘要In the past 40 years of reform and opening up of China, migrant workers, as the most important group of industrial workers, have been making great contributions to the development of the domestic manufacturing industry and economic growth. This paper takes migrant workers as the research object, through a questionnaire survey to explore how migrant workers' identity of being new citizens in the migrant city where they are working affects their cooperative behavior intention to the local governmen, as well as the mediating effect of life satisfaction, and focuses on the moderating effect of organizational identity in this process. At the same time, it also attempts to verify the effectiveness of the new citizen identity highlighting strategy in improving the identity of migrant workers as new citizens and their intention to cooperate with the local government.In the first study, 277 migrant workers in Dongguan were sampled to investigate the moderating role of organizational identity in the impact of their group identity as new citizens on their cooperative behavior intention to the local government. The first study found that migrant workers generally have a high sense of organizational identity; However, their identity as new citizens is low; There is a significant positive correlation between cooperative behavior intention to the government and new citizen group identity. Organizational identity plays a significant moderating role in the relationship between new citizen identity and cooperative behavior intention to the government: in the case of high organizational identity, cooperative behavior intention to the government increases significantly with the increase of new citizen group identity; In the case of low organizational identity, the group identity as new citizens has no significant impact on the intention of cooperation to the government.In order to explore the mechanism in the impact of new citizen group identity on cooperative intention to the government, which is moderated by organizational identity, the second study investigated 170 migrant workers in an industrial park in Dongguan, and further investigated the mediating role of life satisfaction. The results show that there is a significant positive correlation between the cooperative behavior intention to the government and new citizens' group identity. Life satisfaction plays a significant mediating role in the relationship between new citizens' identity and the cooperative behavior intention to the government, and organizational identity plays a significant moderating role in the relationship between life satisfaction and the cooperative behavior intention to the government: in the case of high organizational identity, The intention of cooperative behavior to the government increases significantly with the increase of life satisfaction; In the case of low organizational identity, life satisfaction has no significant impact on the intention to cooperate with the government.The third study conducted an intervention experiment on the basis of the previous two studies. 222 migrant workers were sampled as the research object to explore whether the new citizen identity highlighting strategy being used by many governments in practice is effective in improving the migrant workers' new citizen group identity and cooperation intention with the local government of the migrant city, and whether the organizational identity will still play a moderating role. The results show that the new citizen group identity of the new citizen identity highlighting group is significantly increased, while the new citizen group identity of the non-highlighting group is not significantly increased, indicating that the identity highlighting strategy widely used in public management practice is effective for improving the new citizen group identity of migrant workers. In addition, the moderating role of organizational identity still exists: for migrant workers with high organizational identity, the new citizen identity highlighting strategy does not significantly improve their cooperation behavior intention to the government, while for migrant workers with low organizational identity, the new citizen identity highlighting strategy can significantly improve their cooperation behavior intention to the government. This result has certain practical value. It is found that for people with low organizational identity, the government's strategy of highlighting new citizen identity is effective, their new citizen group identity is improved, and their intention to cooperate with the government is also improved; However, people with a high sense of organizational identity, because they focus more on the organization and pay more attention to their identity in the organization, may not care much about the new citizen identity highlighted and they may be lack corresponding attention and sensitivity to the new citizen identity highlighted. So the effect of the new citizen identity highlighting strategy on improving their cooperative behavior intention is not obvious. In future research and public management practice, we may try to highlight organizational identity to improvethe cooperative behavior of migrant workers with high organizational identity.To sum up, the three studies progresively going forward step by step, and this paper can provide theoretical basis and practical support for the government to formulate guidance and incentive policies for migrant workers that complement and promote each other with enterprises hiring migrant workers, so as to achieve the win-win situation of migrant workers, enterprises and migrant areas.Key Words:New Citizens' Group Identity, Organizational Identity, Life Satisfaction, Migrant Workers, Cooperative Behavior Intention to The Government.
关键词新市民群体认同感 组织认同感 生活满意度 外来务工人员 政府合作行为意向
学位类型继续教育硕士
语种中文
学位名称理学硕士
学位专业应用心理学
学位授予单位中国科学院大学
学位授予地点中国科学院心理研究所
文献类型学位论文
条目标识符http://ir.psych.ac.cn/handle/311026/45280
专题社会与工程心理学研究室
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张强. 外来务工人员的新市民群体认同感与政府合作行为意向:组织认同感的调节及生活满意度的中介[D]. 中国科学院心理研究所. 中国科学院大学,2021.
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