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管理者安全承诺量表的开发及其对员工安全绩效的影响
其他题名The development of a mana}ment safety commitment scale and its impact on employee safety performance
任燕清
导师李永娟
2023-06
摘要工作场所安全是关乎组织生存的重要问题。人的不安全行为是生产安全事故发生的主要原因之一,有80%以上的事故有人的因素参与。事故归因模型(accident causal model)指出,社会情境因素是事故发生的更深层次原因。员工知觉到的管理者对安全的承诺作为安全氛围的核心维度是员工安全绩效的稳健预测源。然而对于这一知觉更深层的“来源”却鲜有探索。本研究响应Fruhen等人2019年的建议,聚焦管理者自身的安全承诺,在开发中国情境下管理者安全承诺测量工具的基础上,探索管理者安全承诺对员工安全绩效的影响及其中介机制,以期为安全管理实践提供理论支持。 具体而言,我们开展了2个研究,研究一结合定性与定量的研究方法,按照量表开发的标准流程开发了管理者安全承诺的量表。首先,通过文献研究、行为事件访谈法形成管理者安全承诺量表的条目池。随后,经过小组讨论和专家评估确认管理者安全承诺的初始题项并编制测量量表。最后,通过电子问卷调查高风险企业的中层管理者和一线管理者,并将数据分半,分别通过探索性因子分析(n=230)和验证性因子分析((n=214)得到管理者安全承诺的三个维度,分别为情感承诺(3题),规范承诺(4题)和计算承诺(4题),三个维度与其他相关变量(如管理者安全态度、变革型领导、交易型领导等)具有良好的区分效度。 研究二将研究一开发的管理者安全承诺量表应用于实证研究,构建了管理者安全承诺与员工安全绩效的跨层关系模型,对196名一线管理者(来自研究1)配对的1230名下属进行问卷调查,检验了管理者安全承诺通过承诺表现知觉、员工团队心理安全氛围(安全管理承诺)的链式中介对员工安全绩效行为的积极影响。结果表明,在跨层研究中,管理者自评的情感安全承诺与员工知觉的承诺表现显著正相关。在个体水平上,承诺表现知觉与团队心理安全氛围(安全管理承诺)、员工安全遵守和安全参与呈显著正相关。团队心理安全氛围与员工安全遵守和安全参与显著正相关。两水平模型分析显示,管理者情感安全承诺(而非规范承诺和计算承诺)显著预测承诺表现知觉。承诺表现知觉部分中介了管理者安全承诺与团队心理安全氛围的关系,承诺表现知觉与团队心理安全氛围部分跨层链式中介了管理者安全承诺与员工安全遵守和安全参与的关系。本研究拓展了安全承诺、安全氛围与员工安全绩效的作用机制,丰富了安全承诺在安全绩效领域的研究,为安全干预提供了理论支持。
其他摘要Workplace safety is crucial for organization survival. Employees' unsafe behavior is one of the contributing factors of accidents, and more than 80% of the accidents involve human factors. The accident causal model points out that social situational factors are the root causes of accidents. Employees' perceived managers' commitment to safety, as a core dimension of safety climate, is a robust predictor of employee safety performance. However, the deeper "source" of this perception has been little explored. In response to the suggestion made by Fruhen et al. in 2019, the current study focuses on management safety commitment, and explores the impact of management safety commitment on employee safety performance. Before exploring this relationship, we first developed the measures of management safety commitment. Specifically, we carried out two studies. In study 1,we combined qualitative and quantitative research methods, developed a scale of management safety commitment according to the standard process of scale development. By employing literature review and behavioral event interview method, the item pool of management safety commitment scale is formed. After group discussion and expert evaluation, the initial scale (17 items in total) of management safety commitment was developed. The first line and middle managers from high-risk industries completed the online survey. The collected data were divided into two parts, and exploratory factor analysis (n=230) and confirmatory factor analysis (n=214) were conducted. The results show that emotional commitment (3 items), normative commitment (4 items) and computational commitment (4 items) are three dimensions of management safety commitment. Its discriminant validity with other related constructs (i.e., managers' safety attitude, transformational leadership, transactional leadership, etc.) were good. In study 2, we built a multilevel model to explore the effect of management safety commitment (group level) on employees' safety performance via the mediating of commitment demonstration and employees' psychological safety climate. A total of 196 front-line managers and their matched 1230 subordinates participated the study. The results showed that, in cross-layer studies, managers' self-rated affective safety commitment was significantly positively correlated with employee perceived commitment demonstration. At the individual level, employee perceived commitment demonstration was significantly and positively correlated with group psychological safety climate, employee safety compliance, and safety participation. Group psychological safety climate is significantly and positively related to employee safety compliance and safety participation. Multilevel analysis revealed that managers’ self- rated affective safety commitment (rather than normative commitment and calculated commitment) significantly predicted employees’ perceived managers' commitment demonstration. Employee perceived commitment demonstration partially mediated the relationship between affective safety commitment and group psychological safety climate. Additionally, employee perceived commitment demonstration partially mediated the relationship between affective safety commitment and group psychological safety climate, and group psychological safety climate sequentially mediated the relationship between affective safety commitment and safety behavior (i.e., safety compliance and safety participation). The current study expands the mechanism of safety commitment, enriches the research on safety commitment, and provides theoretical support for safety intervention.
关键词管理者安全承诺 承诺表现 团队安全氛围 安全绩效
学位类型硕士
语种中文
学位名称理学硕士
学位专业应用心理学
学位授予单位中国科学院大学
学位授予地点中国科学院心理研究所
文献类型学位论文
条目标识符http://ir.psych.ac.cn/handle/311026/46668
专题社会与工程心理学研究室
推荐引用方式
GB/T 7714
任燕清. 管理者安全承诺量表的开发及其对员工安全绩效的影响[D]. 中国科学院心理研究所. 中国科学院大学,2023.
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