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The Impact of Job Demands and Customer Mistreatment on Customer-Oriented Organizational Citizenship Behavior 会议论文
PROCEEDINGS OF THE 9TH INTERNATIONAL CONFERENCE ON EDUCATION TECHNOLOGY AND COMPUTERS (ICETC 2017), Barcelona, SPAIN, DEC 20-22, 2017
作者:  Li, X (Li, Xin);  Liu, T (Liu, Tong);  Chen, YW (Chen, Yi-Wen)
收藏  |  浏览/下载：41/0  |  提交时间：2021/01/29
job demands  customer mistreatment  burnout  customer-oriented organizational citizenship behavior